Customer
Service
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Returns
Your complete satisfaction is our goal. Items may be returned in resalable condition within 1 year for a full refund. We regret that shipping and delivery fees are not refundable. To return an item, call 800-800-4846 (Mon-Sat 9-5 ET) for
an RMA #, complete the return section on the pack of
your packing slip, then include the return form with
your items and ship via an insured carrier to:
Irvin's
Country Tinware
Retail Catalog Returns
115 Cedar Lane
Mt Pleasant Mills, PA 17853
Damaged Shipments
If your order was damaged in shipping, please call customer service at 800-800-4846 for assistance and we'll take care of it right away!
Delivery
Time
Allow 8 weeks for delivery of upholstered furniture. |
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Upholstered Furniture Delivery
Upholstered furniture is shipped by our white glove delivery service and set up in your home. The delivery service will contact you by phone to arrange a drop off time. Delivery fees are 10% of the item price plus $95 per chair and $150 per item for sofas and settees. Allow 8 weeks for delivery. Delivery not available in Alaska, Hawaii, and Canada
5 Year Lighting Guarantee
Our Lighting fixtures are guaranteed for 5 years against manufacturing defects provided the fixture was not altered or rewired by the customer.
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