Returns
Your complete satisfaction is our goal. Items may be returned in resalable condition within 1 year for a full refund. We regret that shipping and delivery fees are not refundable. To return an item, call 800-800-4846 (Mon-Sat 9-5 ET) for an RMA #, complete the return section on the pack of your packing slip, then include the return form with your items and ship via an insured carrier to:

Irvin's Country Tinware
Retail Catalog Returns
115 Cedar Lane
Mt Pleasant Mills, PA 17853

Damaged Shipments
If your order was damaged in shipping, please call customer service at 800-800-4846 for assistance and we'll take care of it right away!

Delivery Time
Please allow 7-10 days for delivery. If an item is out of stock, the time may be longer. Some furniture items are delivered in 6-8 weeks as indicated in the product information.

Items are shipped by either FedEX Ground or by Priority Mail depending on the size of the items in your order.

Upholstered Furniture Delivery
These items are shipped by motor freight carrier and set up in your home. The delivery service will contact you by phone to arrange a drop off time.

5 Year Lighting Guarantee
Our Lighting fixtures are guaranteed for 5 years against manufacturing defects provided the fixture was not altered or rewired by the customer. Fixtures designed for indoor use that are used outdoors voids the warranty. Items repaired or replaced at Irvin's discretion.

Removing Your Name from our Mailing List
We partner with www.catalogchoice.org, which is a non profit organization that provides a free and convienient website to manage your mail preferences for almost every catalog out there. Please click here to visit their website or you may also send us an email with your request to service@irvins.com